Effective Date: 09 April 2025

Last Updated: 13 October 2025

1. A Few Words Before We Begin

At PixelPay Solutions LTD ("we," "our," or "us"), we believe privacy isn't just a legal checkbox — it's part of how we earn and keep your trust.

This Policy explains how we collect, use, protect, and sometimes share your personal information when you interact with our website https://obelrix.com or use any of our services.

By continuing to browse, create an account, or make a purchase, you acknowledge that you've read and understood this Privacy Policy.

If something isn't clear, you can always reach out to us at [email protected] — we're real people, and we'll gladly explain how your data is handled.

2. The Information We Collect

Depending on how you interact with our website, we may collect:

• Basic details: name, email, phone number, and country of residence.
• Account and transaction data: purchases, payment confirmations, and related account activity.
• Technical information: IP address, browser type, device ID, operating system, and connection data.
• Activity and preference data: pages you visit, time spent on our website, chosen language, or currency preferences.
• Communications: messages you send us by email or through the contact forms.
• Optional data: feedback, reviews, or survey responses you choose to share.

We may receive some of this information directly from you, and some automatically through cookies, analytics tools, or trusted service providers (like payment processors).

3. How and Why We Use Your Data

We only collect what we genuinely need, and we use it to:

• Deliver the services you've requested (like processing orders or granting access to content).
• Improve and secure our website's functionality.
• Communicate with you about your purchases, account, or support requests.
• Send optional product updates or promotional offers (only if you've agreed to receive them).
• Prevent fraud, resolve disputes, and comply with our legal or tax obligations.

We don't sell or trade your information — ever.

4. Data Sharing and Third Parties

Sometimes we work with partners who help us operate our business, such as:

• Payment providers and processors;
• Delivery or access management tools;
• IT and hosting providers;
• Professional advisors (legal, accounting, compliance);
• Marketing and analytics platforms (when you've consented).

They receive only the minimum information necessary and are contractually bound to handle it securely and lawfully.

If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place — for example, Standard Contractual Clauses (SCCs) or adequacy decisions recognized by UK law.

5. Cookies and Tracking

We use cookies and similar tools to make our site smoother, faster, and more relevant to you.

Some cookies are essential (for security or checkout), while others help us understand user behavior or personalize your experience.

You can change your cookie settings anytime in your browser or via our cookie banner. For details, please see our [Cookie Policy].

6. Data Retention

We keep your personal data only for as long as necessary:

• Transaction and billing data: up to six (6) years for accounting and legal purposes.
• Support records: up to twelve (12) months after your last inquiry.
• Marketing data: until you withdraw consent or unsubscribe.

When data is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access and obtain a copy of your personal data;
• Request corrections to inaccurate or outdated data;
• Ask for deletion ("right to be forgotten") in certain cases;
• Restrict or object to specific types of processing;
• Request a structured copy of your data (data portability);
• Withdraw your consent at any time;
• Lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your rights are violated.

To exercise any of these rights, contact us at [email protected] — we may ask for proof of identity to protect your account.

8. Security and Storage

We take your data security seriously.

Your personal information is stored in secure systems and protected by administrative, technical, and physical safeguards — including encryption, access control, and regular monitoring.

No digital system is entirely immune to risk, but we work continuously to maintain the integrity and confidentiality of your data.

9. Third-Party Links

Our website may contain links to other websites or platforms. These are independent from us, and we are not responsible for how they handle your data.

We recommend reviewing the privacy policies of any external sites you visit.

10. Changes to This Policy

We may update this Policy to reflect changes in our operations or legal obligations.

The most recent version will always be published on our website with the "Last Updated" date clearly shown.

Continued use of our services after such updates constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, you can reach our Privacy Team at:

[email protected]
PixelPay Solutions LTD
7 Bell Yard, London, England, WC2A 2JR